ServiceNow CIS Software Asset Management (SAM) 2025 – 400 Free Practice Questions to Pass the Exam

ServiceNow SAM classifies software assets primarily by types, versions, and licensing models. This classification is critical for effective software asset management as it allows organizations to maintain a comprehensive overview of their software inventory. Understanding the types helps in categorizing software into various functional groups (e.g., productivity tools, development tools, etc.), while versions are vital for managing updates and compliance with licensing agreements. Additionally, licensing models—such as perpetual, subscription-based, or concurrent licenses—play a crucial role in determining how a software asset can be utilized across the organization, ensuring compliance and optimizing costs related to software procurement and usage.

This classification strategy enables organizations to maintain better control over their software assets, ensure compliance with licensing agreements, and make informed decisions about software purchases and renewals.